Inside Technical Sales Representative ( Cascades Lieu de l’entreprise Etobicoke, Ontario, Canada )

What you will do

Reporting to the Sales Manager, you will have the following responsibilities:

  • Manage the sales and relationships of key house accounts/customers
  • Ensure volume growth and/or account profitability of existing business
  • Maximize synergy and foster collaboration among departments and customers
  • Maintain professional relationships with clients and promote Cascades product line
  • Ensure operational excellence by acting as a liaison between customers and internal departments
  • Provide strong communication and follow up by frequent interaction and visiting customer as required
  • Service customers by solving order issues, gathering and communicating information between customers, sales, and production in a professional manner and on a timely basis
  • Assist Sales Manager with special projects
  • Comply with the ethical standards of Cascades and its business partners and represent Cascades’ image


You hold a post-secondary education degree.

Desired experience and key qualifications

  • Minimum of 2 years’ experience in customer service or sales, preferably in a manufacturing environment or equivalent corrugated knowledge
  • Ability to plan, organize, and prioritize activities in order to meet organizational objectives
  • Ability to ensure accuracy and monitor quality of work while honoring customer commitments
  • Ability to collaborate with others, listen, and communicate effectively
  • Ability to assess a situation, take initiative and propose solutions in a timely manner.
  • Strong computer skills

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.