New agreement brings local support for Kato generators in USA and Australia
Sulzer is expanding the scope of its collaboration with Nidec by signing an agreement that authorizes the company to deliver maintenance and repair services for Kato generators, which is a brand of Nidec.
Following on from the recent agreement with Nidec for the sales and servicing of medium voltage variable speed drives, Sulzer has signed a partnership deal with Kato Engineering to provide repair and maintenance services for generators in North America and Australia.
Sulzer has considerable expertise in generator repair as well as providing maintenance services to customers for turbines, compressors, pumps, motors and gearboxes, so adding the Kato generator range will provide greater product coverage. Similarly, the level of expertise offered to existing Sulzer customers will now be available to all those operating Kato generators.
The Kato range of generators is in operation extensively in the oil and gas, mining and power generation sectors. As such, they provide vital power supplies and their continued reliability is enhanced by periodic maintenance and planned repair. Now, these services will be more accessible by using Sulzer’s global network of service centers, which are equipped to deliver fast and cost-effective solutions.
Nicolas Troussard, Head of Business Development electromechanical services, explains: “As a reseller, distributor and an authorized service center for motors and generators, Sulzer has a global presence that can offer many benefits to customers with equipment from Nidec and Kato. This agreement brings Sulzer’s expert maintenance capabilities in close proximity to Kato’s customers, giving them access to local expertise and support. For Sulzer, it reinforces the product offering for our existing customers, and it strengthens our position for distributed power applications in mining, oil and gas and the offshore sectors.”
For the customer, receiving local maintenance support that is backed by the original equipment manufacturer (OEM) in terms of technical drawings and parts, ensures a fast response and a reliable service.
Corey Hansen, Senior Manager Aftermarket Business at Kato Engineering comments: “Sulzer has a global presence and a strong reputation for services of a variety of electromechanical products. Kato Engineering is actively looking to expand our service network to ensure strong global coverage and service support strategically located close to our product in the field. This Authorized Service Agreement with Sulzer has provided the opportunity to partner with an established company that has hands-on experience with our products. This Agreement will be complimentary to our Aftermarket Parts, Remanufacture, and Field Service capabilities that we have internally operating out of our three North American facilities.”
Sulzer’s relationships with OEMs such as Kato, Nidec ensure that customers receive the best possible service in terms of accessibility, speed and quality. With its own in-house, high voltage coil manufacturing facilities in Birmingham, UK and Brisbane, Australia, combined with its core engineering expertise, Sulzer has all the specialist skills required to meet OEM standards.
Jim Mugford, President and Global Head of Sulzer’s electromechanical services, concludes: “This further development with Kato generators reinforces the need for high-quality service and technical expertise in modern industrial applications. Our global service center network together with our extensive knowledge and experience will ensure that customers receive the highest standard of service.”